24/7 Technical Support

We understand the importance of running a business and that retail, quick service and restaurant businesses operate during different hours. Sometimes the only time to work on updating your inventory, configuring a new register, or any other POS software-related task is after your store closes for the day. We offer 24/7 technical support because you'll never know when you will need support - but you’ll appreciate it when you do.

We have several options when it comes to getting help. All of our available support options can be found below and are all available inside of SpotSync Checkout.

Support Options Description
(949) 793-7371 option 2 If you have a critical issue that you need resolved as soon as possible, use phone support. Available 24/7
Help Desk Requests Help desk request are a great way to get support or questions answered that don't require an immediate answer.Available 24/7
Live Chat Live chat is a good way to get a quick issue solved. You can access live chat any time by clicking while inside of SpotSync Checkout. If you'd like to chat with someone right now, click the "Chat with us" button at the bottom right corner of this page.
Help Documentation Our help documentation has been built into SpotSync Checkout so you have access to it even while offline. The help documentation provides information and steps for every module in SpotSync Checkout.
Community Support & Feedback We are building SpotSync Checkout for you. If you have any feature request, think that something should work differently or any other feedback please post it here and help us make a better experience for everyone. We are constantly updating, enhancing and altering SpotSync Checkout based on feedback we receive from our customers. If you post a request we will respond right away and let you know what version we can fit it into and when it will be released.

Join our mailing list

and get updates on our ever growing point of sale software.